National toll-free service number
+86-0373-3088011
Service
PRE-SALE SERVICE
1. According To Working Conditions And Data Provided By Customer, Design The Exact Crane Model For The Customer And Determine The Scope Of Supply.
2. Set A Reasonable Delivery Date To Ensure That The Customer Receives The Goods In Time And Does Not Affect The Customer's Project Schedule.
3. Ensure That We Have The Best Price For The Same Configuration.
4. If The Customer Needs Us To Send Engineers To Guide The Installation, We Will Prepare A Separate Quote For The Customer To Guide The Installation And Arrange Installation Engineers 2 Months In Advance.
IN-SALE SERVICE
1.Updates: Weekly Production Progress Updates.
2.Management: Assign Technicians For Product Tasks And Troubleshooting.
3.Inspections: Contact Inspection Organizations At Production Start To Ensure Quality.
4.Commitments: Provide Quality Assurance, After-Sales Service, And Transportation.
AFTER-SALE SERVICE
1.We Provide An 18-Month Warranty From The Bill Of Lading Date, Including Free Spare
Parts. Any Quality Issues Reported Will Be Handled Promptly At No Cost.
2.With 428 Service Centers In China, We Offer 24-Hour Support. Our Personnel Address
Quality Issues And Provide Technical Advice And Training, Covering Costs For Confirmed
Quality Problems.
3.After The Warranty, Spare Parts Are Available At Discounted Prices, With On-Site
Engineering Support For A Fee. Spare Parts Will Be Available For 30 Years.
TEL
+86 16627702870
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